Shipping policy
Shipping Policy
At Fate Skincare™, every order is prepared with the same care and intention that goes into our handcrafted skincare. Our goal is to ensure your products arrive safely, promptly, and with the level of service you expect from a premium skincare brand.
Complimentary Shipping Within the United States
Enjoy complimentary shipping on every order within the continental United States, with no minimum purchase required.
No promotional codes, minimum spending requirements, or additional standard shipping charges.
All orders are shipped via USPS Priority Mail, providing reliable delivery and tracking.
Delivery Methods
USPS Priority Mail
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Estimated delivery: 1–3 business days after shipment
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Package tracking and delivery confirmation included
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Delivery estimates vary by destination and carrier conditions and are not guaranteed
Order Processing Times
We process and ship orders Monday through Saturday, with most orders prepared for shipment within 24–48 hours.
During holidays, peak shopping periods, or promotional events, processing may take slightly longer.
Every order receives careful attention to packaging, accuracy, and product quality.
Once your order ships, you'll receive an email confirmation with tracking information.
International Shipping
Fate Skincare™ currently ships exclusively within the continental United States.
International shipping is not available at this time. We appreciate your interest and look forward to expanding our shipping capabilities as our brand grows.
Order Accuracy & Quality Control
Every Fate Skincare™ product is handcrafted in small batches and carefully inspected before leaving our studio.
We take pride in the quality of our products and the care with which every order is prepared.
If you have questions or concerns about your shipment, our team is here to assist you.
Email: help@fateskincare.com
Phone: 800-328-5387
Returns — Unopened Products Only
Return requests must be initiated within 30 days of delivery.
To qualify for a return, products must be:
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Unused and unopened
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In their original packaging
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Accompanied by proof of purchase
Opened, used, or gently tested products are not eligible for change-of-mind returns.
Customers are responsible for return shipping costs.
For damaged, defective, or incorrect items, please contact help@fateskincare.com within 7 days of delivery, including photographs of the issue.
Please review our Return and Refund Policy for complete instructions, exclusions, and refund details.
A Promise You Can Feel
Complimentary shipping. Thoughtful packaging. Exceptional attention to detail.
From our small-batch craftsmanship to the moment your order arrives, every step reflects our commitment to quality, integrity, and the customer experience.
Fate Skincare™ — Skincare That Proves Itself on Contact.