Shipping policy

Shipping Policy

At Fate Skincare, every order is prepared with the same care and intention that goes into our formulas. Our goal is to ensure that your handcrafted products arrive quickly, safely, and with the level of service you expect from a premium skincare brand.

Shipping Within the United States

We proudly offer complimentary shipping on all U.S. orders of $35 or more (Continental U.S.).
No codes, no conditions — simply added value for choosing clean, clinical-grade skincare you can trust.

All orders are shipped using USPS Priority Mail to ensure reliability, tracking accuracy, and optimal product handling.

Delivery Methods

  • USPS Priority Mail
    Estimated delivery: 1–3 business days after dispatch
    Includes door-to-door tracking and delivery confirmation.

Orders Under $35

  • Flat rate: $5.99

Order Processing Times

We ship orders Monday through Saturday.
Most orders are processed within 24–48 hours.

During peak seasons or promotional events, processing times may be slightly extended, but we always prioritize freshness, accuracy, and care.

Once your order has shipped, you will receive a tracking number via email.

Local Pickup (McKinney, Texas)

Local pickup is available by appointment at our McKinney corporate studio.

Pickup Location

260 Davis St
McKinney, TX 75069
(By appointment only — this location is not a retail storefront.)

Select Local Pickup at checkout, and our team will contact you to arrange your pickup time.

International Shipping

At this time, Fate Skincare does not offer international shipping.
We appreciate your interest, and we plan to expand our shipping capabilities as we grow.

Order Accuracy & Quality Control

All products are handcrafted in small batches, then packaged and inspected before leaving our studio. We take integrity seriously — if something isn’t perfect, it doesn’t ship.

If you have concerns about your order, our team is here to help:
help@fateskincare.com
800-325-5387

Satisfaction Guarantee

Your experience is part of your healing ritual.
If you’re not fully satisfied with your order, you may return it within 30 days for a refund or exchange.

Returns must be:

  • initiated within 30 days of delivery
  • accompanied by proof of purchase
  • unused or gently tested (skincare only)

For full details, see our Returns Policy.

A Promise You Can Feel

Fast delivery. Thoughtful packaging. Transparent service.
Every step of this process reflects our core values — purity, integrity, and results you can trust.

Fate Skincare — Where Ritual Meets Results™

Local Pickup: Pickup is available by appointment at our McKinney, TX corporate office. Select "local pickup" at checkout and we’ll reach out to confirm pickup arrangements.

International Orders: At this time, we do not offer international shipping. We appreciate your interest and are working on expanding our reach in the future.

Satisfaction Guarantee: Your experience matters. If for any reason you're not satisfied with your purchase, you may return it within 30 days for a full refund. See our full Shipping & Returns Policy for details and exclusions.

Enjoy the convenience of handcrafted skincare — delivered directly to your door with care.

Fate Skincare — Always Authentic. Always Ethical. Always Delivered With Care.